INFO 310 - April 29, 2004 - Interviews: Analyzing interviews / practicing interviewing

Open-ended Questions - The In-Person Interview
    > Provides face-to-face social interaction between the interviewer and the respondent.
    > Helps us see things from the respondent's point of view
    > The best way to find out the respondent's perceptions

Prepare a document that will let you tape the interview and to not reveal their identity.

Types of Interviews
    > Informal Conversation
        - Spontaneous generation of questions
    > General interview guide
        - The interview is guided by a checklist of issues to be addressed
    > Standardized open-ended interview
        - The interview follows a list of questions all are worded the sane way for all participants

Pitfalls in Conducting an Interview
    > Questions are not truly open-ended: Let respondents talk in their language as much as possible
    > No dichotomous questions: No questions that require "yes" or "no"
    > Singular Questions: One question = one idea
    > Clear Questions: Making sure the respondent understands the questions right away
    > Neutral questions: The interviewer is completely neutral, no matter that the respondent says
    > Rapport: Ability to convey empathy and understanding without judgment



**** Assignments ****
Transcribed interview due next Thursday.