Actions Taken, Benefits and Consequences
Consequences/Concerns, privacy of passengers (positive, neutral or negative)
Different Ethical viewpoints from Consequentialists, Deontologists and Professional Ethics
Introduction of Parties Involved
affected or involved with CAPPS II?
Ø Airline/airport employees, managers
Ø Travel groups/agents, Vacation Resorts, etc.
Ø Organizations providing commercial databases to the TSA, such as ChoicePoint, Experian, and Budget
Ø Computer systems designers/programmers
Ø The government, mainly the Transportation Security Administration (TSA) and the Department of Homeland Security, though other agencies might also use the information, such as the FBI, CIA, etc.
Needs and Issues Related to the Parties
Foreigners such as Europeans are guaranteed
privacy rights by their country. We
can’t just go violating their privacy rights to try and protect our society
from terrorists and other criminals.
Foreigners may not want to be perceived by others as potential
Passengers may be concerned about their privacy
rights and misinformation. Can they
easily change misinformation? How long
does the government keep their information?
Will CAPPS II significantly reduce waiting in lines at security
checkpoints? Their information is stored
on a computer, so are those computers secure?
The information obtained about them includes credit card numbers, phone
numbers, etc. How susceptible are they
to identity theft? Will CAPPS II make
the passenger feel safer when flying?
They have privacy rights too. Is their information safe in the hands of the
government? Should the information
they’ve entrusted to one company be given away to the government?
Ø Airline employees, checkers, etc. also have needs. They will need to learn how to use new computer systems, follow new procedures. They may also want better safety for themselves. Does CAPPS II mean more work, more pay? Less work? Less pay? Management may be concerned with the amount of people they can get to buy airline tickets. Will CAPPS II increase the amount of airline travel and business for airlines? Can they be sued by passengers when they make a mistake? Note: I’m sure Jamie will be exploring the economic issues further, so I will just briefly bring up the point of lost business.
groups/agents, Vacation Resorts, etc.
Travel groups and agents may benefit or lose
from CAPPS II. Safer travel may mean
more travel, resulting in increased business.
On the other hand, unsafe travel, increases in wait times in airport
security check points, or delayed flights may mean less travelers and less
business. Less travel means less
business for resorts, airlines, etc.
Note: I’m sure Jamie will be
discussing this issue more.
providing database information
Organizations need what? Perhaps they’ll receive tax benefits from the
government if they offer their databases.
Do they really have a choice?
Does the government require it of them?
If the organizations don’t benefit, why be involved? Do the organizations benefit by just being
associated with the TSA?
They need to create a user friendly and secure
system in order for this to work. In
addition, they need to create a system that handles the information without
error, despite whether the user is an idiot or not. In other words, the program shouldn’t fail or
harm the system if a user enters some bad data.
What do they need to do this?
Probably feedback from real users, a lot of testing, and a sufficient
amount of time to this. Mistakes in the
program can mean unintended cavity searches for non-criminals.
Ø The government needs to protect its people. Without the support of its people, the government will not exist. The question: can the government (Homeland Security and the TSA) protect its people without violating the rights of those they protect and don’t protect? Currently, the TSA attempts to accomplish this through the aggregation and comparison of multiple organizational databases and recently acquired passenger information. How will the government then use this information to protect its people? Is there anything wrong with the way they are obtaining their information? Overall, the government needs control.
Consequences of CAPPS II
Ø What if the computer system has flaws? What happens when data is in the wrong hands?
Ø Explanation of economics of information
economy is being recently deemed “economics of information”, how this change in
perspective from the industrial driven economy affects solutions posed for
increased airline security
Ø Applying Economic laws
o Basic supply and demand curve analysis, especially shifts in demand curves and elasticity of demand in regards to:
§ Airline / vacation pricing
§ Airline security personnel and travel agent wages
§ Incentive for increased identity theft and the costs of that
o Expected market response, short run, long run
o Game Theory! (Maybe, if can find a good example through further research. But I have faith that there’s Nash equilibriums in *everything* hAHah. We’ll see.)
effect of TAXES to support CAPS II
Ø Increased Costs?
o For the traveler
§ The costs of “security” for “civil liberty”
§ Intangible costs of privacy
§ General market costs on travel
§ Possibly faster check-through for “green” flagged citizens
o For the federal government
§ Costs of implementation of the system
§ Huge opportunity costs, government investment in this program means resources are being diverted from other programs, programs that could possibly do a better job at providing national security measures
Costs of civil liberties litigation?
From the Economics and IT
o Economies of scale à “economies of networks”
Ø MC & MB Analysis
o How do you do a basic marginal cost and marginal benefit analysis when the benefit is something intangible like security. How much are we willing to pay for the prevention of terrorism? Can one put a dollar value on that? And if not, how can we successfully determine if the marginal costs exceed the marginal benefits of the program?