INFO 447 - L03 - January 12, 2004
Notes By: Prins, Fortier, Egaas, Podhola, Ari

** KEY **
!!! = Announcement, change to syllabus
??? = Question
[ ] = assignment/todo
^_^ = KEKEKE
*********

!!! - Next week: John Grudin, friday 1/21
    -  (Coach of the Buccaneers?!?)

!!! - two weeks Steven Patrick, friday 1/28

!!! - Might swap out reading on Week 5, so don't get too ahead.

!!! - JJ coming in on Awarement week
    - first friday in February

Discussion
----------

!!! - RVM discussion next session (friday)

ydtlttm was weak sauce

Let's talk about previous studies before these readings:

Electronic mail
    - Perceived to be more formal later on
    - Depends on context
    - Distribution List (and you might not know everyone on that list)

??? - is CSCW'94 a conference or something?
A:    yes

Compare Email with IM
    - speed
    - hard to come up with consensus, closure on scheduling on email
    - old people do not use IM. Ever.

Ackerman paper (1996) - The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System
    - "Zephyr" def: Greek god of the west wind
    - They looked at the MIT help instance (e.g. channel)
    - 7 years in use and over 30,000 messages per semester (but IM-ish msg)
    - greek exam archive on crack
    - Analyzed a semester's worth of the log
    - interesting exchanges:
        - referring people to external resources
        - hard to know what the asker already knows
    - What would a help system be like if they needed to be invited?
        - Less useful if you need info right away
        - Possibly better moderated
    - The systems affords identity for the individual
        - hacked up sigs
    - Dimension of "cluefulness"
        - Clueless at the low end
        - Clued or clueful at the high end
    - Critical things in the paper/about Zephyr:
        - Simplicity (quick and easy)
        - Motivate people to help each other out (i r smart, S-M-R-T)

Erickson et al. (1999) - Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of “Babble”.
    - CMC system, sort of chatlike, sort of message boardish
        - Persistance (messages last)
        - Awareness, presence (the cookie)
    - Anybody could delete because they trust each other
    - Socially Translucent System
        - glass door example (being able to see who is on the other side)
        - how can we do this with email?

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