A New XBOX 360

Yesterday I went back to Costco to return my busted XBOX 360. As I expected, the return was painless and my refund was put onto a Costco Cash card. After that, I went back into the store, grabbed another bundle and I was back out the door. It didn’t take very long, but…

So, there’s this Asian woman two people in front of me. I see she has a cart and all it has in it is a plastic jar of peanuts. That’s it. She is pushing around a cart with peanuts in it. Since I am standing in the return line, I am a little preplexed why she would be in this line as well. After the returns in front of her are finished, she bellies up to the return counter. Yup, she returned the peanuts. The guy in front of me just about lost it. Seriously. She returned peanuts. Bah.

Anyways, I got my 360 setup and all plugged in, but all of my game saves lost. Which brings me to my next point. Xbox support is worthless. I called with one question and I had to be routed to three reps to even get an answer. It’s tough dealing with a call center that is in India. They don’t understand what I am trying to say. I can understand why they do it, but I was given misinformation which lead me to losing all of my saved game information. So, I’ll have to start over in Tiger Woods and the couple other games I had game save information for. I’m kinda upset, but it’ll be OK.

I’m just glad that the console is back in my living room. The last one died almost six months to the day when I purchased it. So, let’s hope that this one doesn’t break. *crosses fingers*

4 thoughts on “A New XBOX 360”

  1. Glad you got a new 360 and it wasn’t too difficult. Sucks about the saved games though. When you called support did they even have a method for transferring that kind of data?

  2. Well, the support woman said that when I recovered my gamertag that my saves would come down with it. I even asked directly “If I recover my gamertag on the new console, do my game saves come down to the new console?” Her reply, “Yes.” So for future reference, if you can get a memory card to transfer them off to, do that. Or else if you can keep the HD (which I couldn’t since it was part of the bundle), do that.

  3. Aren’t the saves put on the harddrive? I always thought you’d need to keep that harddrive if you wanted the save files.

    My xbox has been acting up whenever I play Gears, it’ll give a read disc error after about 2 hours of playing. I called their help line, got a real person and after 30 minutes of talking they agreed that I should mail it in for 150$ of repairs. I declined as anyone who has an xbox 360 manufactured before the end of this last year gets their repairs on the house. I’m pretty sure I didn’t get sent to India, they reserve that for real problems it would seem.

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